Delivery

We offer the following delivery options.

The thresholds for free delivery will change depending on if your order is a retail or trade purchase and also the location of delivery.

If you have any queries please do not hesitate yo contact us on +44(0)161 302 9290 for further information.

 

Retail Orders

Terms and Conditions

Postcodes/Countries Not Listed

If your postcode is not shown in any of the zones above or if you country is not listed in zones 4-9. Please contact us on +44,0061 302 9290 or email on
info@sweetandglory.com for more information.

Saturday Delivery
We can offer Saturday delivery on parcels and pallets, at a surcharge.The surcharge for parcels is E14 and the surcharge for pallets is £45.

Delivery Times
All deliveries will be rnade between the hours of 9am and 5pm. You must ensure that your delivery address is easily accessible and that someone is available to
sign for the delivery. lino one is available and the order is re-delivered, a re-delivery charge will be incurred.

Discrepancies
Any discrepancies with the order must be notified to us in writing to info@sweetandglory.com within 24hrs of the receipt. No liability will be accepted for
discrepancies notified any later than 24h rs after receipt.

Pallet Deliveries
If you order is sent on a pallet then you have 15 minutes to check your order is intact and complete. No liability for any damages or discrepancies will be accepted if the proof of delivery is signed for as correct or unchecked.

Delivery Address
Orders will always be sent to the delivery/shipping address. Please ensure that you check that the delivery address entered is correct.We will not accept any
liability for miss-delivery or re-delivery if the delivery address entered on the order is incorrect.

Same Day/Next Day Dispatch
Orders placed and paid for before midday will be dispatched on the same day.Whilst we will always endeavour to dispatch your order as soon as possible and
on the same day if placed and paid for before rnidday, we can not always guarantee this. If you have ordered and paid before midday and we are unable to
dispatch on the same day we will let you know as soon as possible.

 

Heat Sensitive Products
Any products that are sensitive to heat and are ordered during the summer months are done so at your own risk.We can not accept any liability for damage
caused in transit due to warm weather.

Residential & Commercial Address
We will always assume that retail orders are being sent to a domestic address and wholesale and trade orders are being sent to a commercial address. If you are a wholesale customer and your delivery address is residential please advise as such in the notes section.This will not incur a charge but is for information purposes only.

Time Scales
Parcels and Pallets sent to Zone 1 will be sent on a 24hr service.
Parcels and Pallets sent to Zone 2 & 3 will be sent on a 2 to 5 day service depending on the remoteness of the delivery address
Parcels sent to Europe via Parcel Force or Hermes will be sent on a 3 to 5 day service
For a timescale on pallets in Europe please contact us for specific information.

 

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